Job Description: Corporate Travel Planner
Position: Corporate Travel Planner
Department: Travel Services
Reports to: Director of Travel Services
Job Summary:
The Corporate Travel Planner is responsible for coordinating and managing all aspects of corporate travel for the organization. This role involves working closely with employees, managers, and external vendors to ensure efficient and cost-effective travel arrangements are made. The Corporate Travel Planner must possess exceptional organizational skills, attention to detail, and the ability to provide outstanding customer service to employees.
Key Responsibilities:
1. Coordinate and manage corporate travel arrangements, including flights, accommodations, ground transportation, and other related services.
2. Evaluate travel options and negotiate contracts with travel suppliers to secure competitive rates and favorable terms and conditions.
3. Develop and maintain relationships with preferred travel partners, including airlines, hotels, car rental agencies, and travel agencies.
4. Ensure compliance with the organization's travel policy and provide guidance to employees regarding travel-related rules and regulations.
5. Monitor and manage travel expenses, including reviewing and approving travel expense reports, tracking costs, and identifying cost-saving opportunities.
6. Stay updated on industry trends, travel regulations, and best practices to provide recommendations for improving the organization's travel program.
7. Provide exceptional customer service to employees during the travel booking process, including responding to inquiries, resolving issues, and offering travel advice and recommendations.
8. Collaborate with other departments, such as finance and human resources, to ensure accurate budgeting and reporting of travel-related expenses.
9. Utilize travel management software and tools to streamline the travel booking process and maintain accurate records of travel arrangements.
10. Prepare reports and presentations related to travel expenses, savings, and program performance as required.
Skills and Qualifications:
1. Bachelor's degree in Hospitality, Tourism, Business Administration, or a related field.
2. Proven experience in corporate travel planning, preferably in a similar role within the hospitality or travel industry.
3. Strong knowledge of travel industry trends, regulations, and best practices.
4. Excellent negotiation skills to secure competitive rates and favorable terms with travel suppliers.
5. Exceptional organizational and time management skills to handle multiple tasks and prioritize effectively.
6. Strong attention to detail with the ability to maintain accuracy in a fast-paced environment.
7. Excellent communication and interpersonal skills to interact effectively with employees at all levels of the organization.
8. Proficiency in travel management software and tools.
9. Demonstrated problem-solving abilities and the ability to remain calm and composed under pressure.
10. Ability to work independently with minimal supervision while also functioning as part of a team.
Note: This job description outlines the primary duties and qualifications required for the Corporate Travel Planner role. However, it is not exhaustive and may be subject to change or modification based on organizational needs.